EGK — Crowdsourced Package Delivery Platform
A two-sided marketplace that connects senders with trusted travelers across Lebanon and abroad — enabling safe, affordable, and on-time package delivery without traditional couriers. Backed by a full admin panel for shipment and user management.
Project Overview
EGK Company is a crowdsourced package delivery platform developed by Syscom Technologies for the Lebanese market. It solves a real pain point — where traditional courier infrastructure is often unreliable — by connecting senders directly with travelers and delivery agents already heading in the right direction.
Senders post shipment requests with package details, destination, and offered price. Delivery agents browse available trips, accept requests, and earn by carrying the package along their route. Both sides rate each other after delivery — building a trusted, community-driven logistics network across Lebanon and internationally.
User Roles
Describe the package, set the destination, offer a price, pick a trusted traveler, and track the package until it arrives safely.
Browse shipment requests along your existing route, accept jobs that fit your travel plan, carry the package, confirm delivery, and earn for each completed trip.
Full control over users, shipment requests, delivery confirmations, dispute resolution, agent verification, and platform analytics via a comprehensive web dashboard.
How It Works
Key Features
Outcomes
Technical Challenges
Building a reliable matching system that filters requests by route, package type, timing, and agent rating required careful design of the backend API and real-time notification infrastructure.
Unlike traditional courier apps, EGK relies on independent travelers — making trust critical. The platform needed identity verification, a meaningful rating system, and admin dispute resolution tools to ensure both sides feel safe.
Supporting international deliveries introduced complexity around customs declarations and cross-border regulations — requiring the app to guide users through legal requirements while keeping the experience simple.